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1) Look the text and answer the following questions.

a) Read the heading (title). What kind of information do you expect to find in the text?

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b) Read the lead. What kind of situation is probably being adressed in the text?

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2) Read the informative article below. Then write the best options to complete the sentences.

a) It is correct to say that this text is …

I. a glossary, because it presents a list of terms.

II. a narrative, because it tells a story.

III. An informative article, because it explains a topic.

b) The purpose of the text is to …

I. convince people to abolish some consumer rights.

II. demand an expansion in current consumers’ rights.

III. inform the readers about the rights they have as

consumers.

c) The items present in the text can be considered …

I. advice II. instruction III. Opinion

d) The world faulty could be replaced with …

I. damaged II. flawless III. Perfect

3) Which features can you infer from the text? Write Y (yes) or No (no):

a) ( ) If the price of a product can’t be seen, the consumer cam pay the price they want.

b) ( ) The product and its descreption must be the same.

c) ( ) The customer can’t be under any kind of pressure during the purchase.

d) ( ) You can return an item evem if you already knew that it was damaged.

e) ( ) You can ask for a refund it after some time you realize you don’t like the product.

f) ( ) You should complain as soon as possible to improve your chances of having your request granted.

4) O texto que você leu traz alguns dos direitos do consumidor existentes na Irlanda. Em sua opinião, os

consumidores brasileiros conhecem bem seus direitos? Comente.

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5) De acordo com o que você observa, é possivel afirmar que os brasileiros oficializam as reclamações para

fazer valer seus direitos? Que motivos podem levar alguém a deixar de exigir que um direito seja cumprido?

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GENTE PELO AMOR DE DEUS ME AJUDEM ​